Contact LearnVerse AI
LearnVerse AI is an online study platform run by a small, remote team. Every message below reaches a real person — there is no phone queue and no chatbot gatekeeping the inbox. Pick the channel that matches your question so it lands with the right people first time.
Product & account support
Questions about study tools, AI answers, Pulse messenger, duels, uploads or your account. Include your account email and a short description of what you were doing when the problem appeared.
support@learnverseai.xyzTypically answered within 24 hours on business days.
Billing, plans & refunds
Payment failures, invoices, plan upgrades and downgrades, or refund requests covered by our Refund Policy. Quote the payment reference from your receipt so we can locate the transaction.
billing@learnverseai.xyzTypically answered within 1–2 business days.
Security & vulnerability reports
Report a suspected vulnerability, account compromise or abuse. Please give us reasonable time to investigate before any public disclosure, and never test against other people's accounts or data.
security@learnverseai.xyzAcknowledged within 72 hours.
Privacy, data & legal
Data access, correction or deletion requests, copyright and DMCA notices, and other legal correspondence. We may ask you to verify ownership of the account before we act on a request.
privacy@learnverseai.xyzHandled within the timelines stated in our Privacy Policy.
Prefer a tracked ticket?
Our Support Centre lets you search common answers and open a ticket you can follow from start to finish. Signed-in learners can view the full history of their tickets from the dashboard, which is usually faster than email for anything that needs several replies.
Before you write
- Many questions about plans, storage limits and AI usage are already answered on our FAQ page and pricing page.
- Never send passwords, one-time codes or payment card numbers by email. We will never ask you for them.
- Screenshots, the page URL and your browser or device help us reproduce a problem in minutes instead of days.
Where we operate
LearnVerse AI is operated online for learners worldwide. Correspondence is handled in English by email, and our published policies — including the Privacy Policy, Terms of Service and Refund Policy — govern the service.