Data Deletion Policy

At LearnVerse AI, we believe you should have control over your personal information. This Data Deletion Policy explains how you can request deletion of your account and what happens to your data after a deletion request is submitted.

By using LearnVerse AI, you acknowledge and agree to this Policy.

1. Your Right to Delete Your Data

You may request the deletion of your LearnVerse AI account and associated personal information at any time through your account settings or by contacting our support team.

Deleting your account is permanent and cannot be undone.

2. How to Delete Your Account

You can delete your account by:

• Opening Settings
• Navigating to Security
• Selecting Delete Account
• Completing the required verification steps
• Confirming your deletion request

For security purposes, you may be asked to verify your identity before the deletion request is processed.

3. What Happens After Deletion

Once your deletion request is confirmed:

• Your LearnVerse AI account will be permanently deactivated.
• Your profile information will be scheduled for deletion.
• You will lose access to your account.
• Your subscriptions, rewards, and premium benefits will end unless otherwise required by applicable law.
• Active sessions on your devices will be signed out.

This action cannot be reversed after the deletion process is complete.

4. Information That Will Be Deleted

Subject to applicable law and the exceptions described below, we will delete or anonymize information such as:

• Profile information
• Username
• Email address
• Profile picture
• Personal preferences
• Learning history
• Study plans
• AI chat history (where applicable)
• Uploaded notes and documents
• Saved quizzes
• Flashcards
• Bookmarks
• Account settings

5. Information We May Retain

We may retain certain information where permitted or required by law, including for:

• Compliance with legal obligations
• Fraud prevention
• Security investigations
• Resolving disputes
• Enforcing our Terms of Service
• Maintaining system integrity
• Financial, accounting, or tax recordkeeping

Any retained information will only be kept for as long as necessary for those purposes.

6. Backups

Copies of certain information may remain in encrypted backup systems for a limited period before being securely deleted or overwritten during our normal backup cycle.

Backup data is not used to restore deleted user accounts except where necessary for disaster recovery.

7. Shared Content

If you have shared content with other users (where applicable), copies already received or stored by those users may remain available to them unless separately removed in accordance with our policies.

8. Competitions, Certificates, and Leaderboards

Deleting your account may result in:

• Removal from leaderboards
• Deletion of earned badges
• Loss of certificates stored on your account
• Removal from competition rankings where appropriate

Public rankings may retain anonymized statistical information that cannot reasonably identify you.

9. Subscription Information

Deleting your LearnVerse AI account does not automatically cancel payments already processed.

If you have an active subscription, please review our Subscription Terms and Refund Policy for information about cancellations, renewals, and eligibility for refunds.

10. Requests Made by Parents or Guardians

Where permitted by applicable law, parents or legal guardians may request deletion of a minor's account after appropriate verification.

We may request additional information to confirm the authority to make such a request.

11. Processing Time

We aim to process verified deletion requests within a reasonable period.

In some situations, additional time may be required due to legal obligations, security reviews, or technical considerations.

12. Security

To protect users from unauthorized deletion requests, we may require identity verification before processing account deletion.

Failure to complete the required verification may delay or prevent the deletion request.

13. Changes to This Policy

We may update this Data Deletion Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Continued use of LearnVerse AI after the effective date of any changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Policy or wish to request deletion of your account, please contact us.

• Support: support@learnverseai.xyz
• Privacy: privacy@learnverseai.xyz
• Legal: legal@learnverseai.xyz
• Website: https://learnverseai.xyz

Last Updated: July 2026