Help Centre
Guides for every part of LearnVerse AI
Short, task-shaped instructions for the things people actually ask about — signing in, uploading study material, generating quizzes, messaging and calling friends in Pulse, running duels, and managing your plan.
Account & Sign-in
Creating an account
How to register for LearnVerse AI with email, Google or Apple, verify your address and complete your profile.
Signing in and fixing sign-in problems
Sign in with email, Google or Apple, and troubleshoot the most common sign-in failures.
Resetting your password
Request a reset link, choose a strong password and recover access if the link fails.
Support tickets: getting help fast
How to raise a support ticket, what to include, and what response times to expect.
AI Tools
Using the AI study tools
How to get useful output from DocTalk, the doubt solver, notes, flashcards and quizzes — and what to do when a response is wrong.
Pulse & Calls
Using Pulse Messenger
Adding friends by unique ID, sending messages and files, locking a chat, and removing or blocking someone.
Voice and video calls
Starting a call, granting camera and microphone permissions, and fixing audio or video problems.
Duels
Playing 1v1 duels
How matchmaking works, what happens if nobody is available, scoring, and fair-play rules.
Billing
Plans, billing and cancellation
What each plan includes, how payment works, where to find invoices, and how to cancel or change a plan.
Coupons and offers
Where to enter a coupon code and what to do when a code is rejected.
Still stuck?
Check the FAQ for quick answers, read longer guides in the Learning Hub, or open a ticket from the support page.